Privacy Policy

Parents are in charge, always

Accounts are created and controlled by parents (or another grown-up in the family). Children never sign up and never create their own accounts. A parent signs in on the family's device, adds their kids, and the kids just play - they never see a sign-up screen.

How you give permission

Because Learn with Hayden is made for young children, the law asks us to make sure a parent - not a child - is giving permission before we collect anything about that child. So we build a permission step into signing up, and nothing about your child is collected until it's finished.

Here's how it works. When you sign up, we show you a plain-language summary of what we'll collect about your child and why. You then confirm that you're the child's parent or legal guardian and give your permission - and only after that permission is recorded can you add your child and start them playing, and only then do we begin collecting anything about them, whether their first name, their game progress, or their saved artwork. Right away, we send a confirmation email to your address. It lets you confirm your email with one tap - and just as important, it tells you how to withdraw your permission: if you didn't sign up, or you change your mind, tell us and we delete the account and everything in it.

You can withdraw your permission at any time - see “Your choices as a parent” below. If you withdraw it, we'll stop collecting anything further about your child and delete what we've already collected.

What we collect, and why

We only collect what the app actually needs to work. That's it.

Your email address and password - so you can sign in. Your password is stored securely (we can never see it), and your email is where your confirmation goes, where we reach you about your account, and where you reset your password if you ever forget it. Your child's first name - so it can show up on the “who's playing?” screen and be read aloud in the games. A first name or nickname is all we ask for. We do not ask for your child's birthday, age, or last name to use the app. Game progress - as your child plays, we save things like which levels they've done and how they're doing, so the games remember where they were and you can see how practice is going. Progress is saved to your account and syncs across your family's devices, so it's there whatever screen your child picks up. Artwork your child makes - drawings from the drawing games are saved so they don't disappear, and so your child can see them again later. Like progress, saved artwork is stored with your account and syncs across your devices. Pictures you add for rewards - if you upload your own pictures to use as rewards in the games, they're stored privately with your account, shown only to your own children, and deleted along with your account. Your free trial and subscription - your 30-day free trial starts without a card. If you choose a plan, our payment processor handles your card details. We're told whether you're on a trial or a paid plan and when it renews; we never see or store your full card number. How you found us - if you arrive from one of our flyers or ads, the link tells us which one (for example "flyer, a1"). We keep that with your account so we know which ones actually bring families in. It says nothing else about you, it's never shared, it isn't used inside the app, and it's deleted with your account.

Getting started

Anyone can sign up. Learn with Hayden starts with a 30-day free trial, and you don't need a card to start it: you create an account, complete the permission step described above, and your child can start playing. Near the end of the trial we'll ask whether you'd like to choose a plan; if you don't, nothing is charged and the games simply pause. Adding your child and starting them playing happens after the permission step - see “How you give permission.”

Who can see your family's data

Your family's data is walled off from every other family. When you sign in, the app is built so you can only ever reach your own family's children, progress, and artwork - never anyone else's, and no other family can reach yours. Your child's artwork is stored privately and is only viewable through your signed-in account.

We never sell or share kids' data

We do not sell your family's data, and we never share anything about your child for advertising - not their name, not their progress, not their artwork, nothing. There are no ads inside Learn with Hayden, and once you sign in, there are no analytics tools, tracking pixels, or third-party trackers of any kind. The app simply doesn't have them.

One honest exception, and it lives entirely outside the app: our public website - the pages anyone can visit before signing in - uses a measurement tool from Meta (Facebook and Instagram's parent company) so we can tell whether the ads we run to reach other parents actually work. Here's what that means plainly: when you visit our public pages, that tool lets Meta know your browser was there, and whether the visit led to starting a trial. It never appears on any page your child uses, it never runs once you're signed in, and it never sees anything about your child. It measures our advertising to grown-ups; it has no window into your family's life in the app.

The companies that help us run the app

We're a small operation and we rely on a few trusted services to run - for hosting the app, storing its data, and sending email. Each one is contractually required to protect your family's information and to handle it only to run the app for us - never to advertise to your family, and never to sell it. When you email us at hello@learnwithhayden.app, Google (Gmail) stores and delivers that correspondence on our behalf. Payments are handled by Stripe, so your card details go straight to them - we never see or store your full card number.

Our public marketing pages use Vercel Web Analytics, a privacy-friendly service that counts page visits without cookies and without tracking you across other websites. It does not run inside the app your child uses.

Staying signed in on your device

So your kids aren't asked to sign in every time, the app keeps you signed in on the device you used, and remembers small things on that device - like which levels are unlocked and whether game sounds are on. This lives on your own device. The app doesn't use cookies to follow your family around the web. The only measurement tools anywhere near Learn with Hayden are the two on our public website and the sign-up step counts described above - and none of them runs inside the app your child uses.

On the sign-up pages themselves, we also keep our own simple count of how far people get - for example, how many reach the permission step - so we can see where signing up is too hard. Each count records only which step was reached, when, a random number for that one visit (so steps from the same visit count together), and a rough browser type such as "iPhone Safari". It never includes your email, your name, your IP address, or anything about your child. It is never linked to your account, it isn't shared with anyone, and we delete it after six months.

In our Android app

To work without the internet, the app saves voices, videos, and pictures on your device. You can see and remove them under Offline downloads in the grown-ups area.

In our Android app, where state law requires it, we ask Google Play whether a parent has approved the app (or a recent update to it) for a supervised child's account. We use that answer only to decide whether the app can open, keep it in the app's memory only while the app is running, and never store it, send it to our servers, or use it for advertising, analytics or profiling.

Server logs

We don't collect IP addresses ourselves. Like almost every website, the companies that host the app (above) keep standard technical logs to keep things running and secure, and those logs can include information like IP addresses. That's ordinary infrastructure, not something we gather or use to profile your family.

How long we keep things

We keep your family's information only while your trial or subscription is active, and we don't hold onto it indefinitely. If you cancel - during the free trial or after - we keep your child's saved artwork for six months so you have time to download it. You'll still be able to sign in during that time to save the drawings, though the games won't be available. After six months, we delete your family's information. If you'd rather not wait, you can delete your account yourself from the grown-ups area (or just ask us) and everything is deleted right away.

Two small exceptions. We keep a simple record of the permission you gave - when you gave it and what we showed you - for as long as we need it to show we asked properly. And when we delete something, it can take a little while to clear from our backups.

Keeping it safe

We protect your family's information with reasonable safeguards. Because progress and artwork sync between your devices, that information is encrypted while it travels and while it's stored, and access is walled off so your signed-in account reaches only your own family's data. No system is ever perfect, though - so if something ever went wrong with your family's information, we'd look into it straight away and tell you what happened.

Your choices as a parent

You can delete individual pieces of your child's artwork yourself from the grown-ups area. To delete your whole family's data - your account, your children, their progress, and their artwork - open the grown-ups area and use “Delete your account” at the bottom of the page. You can also email us at hello@learnwithhayden.app and we'll do it for you. We'll confirm when it's done. As a parent you can also see what we've collected about your child, ask us to correct it, and tell us to stop collecting anything more at any time - just email us and we'll walk you through it. If you ask us to delete everything, we'll do it right away - you don't have to wait out the six-month window described above.

Changes to this policy

Learn with Hayden is still growing, so this policy may change. When it does, we'll update the date at the top. If we ever make a change that meaningfully affects your family's data, we'll do our best to tell you directly. And if a change means we'd use your child's information in a new way we didn't describe when you signed up, we'll ask your permission again before it applies to your family.